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How Hospitals Can Improve Patient Experience Using Data Analysis

In this modern healthcare setup where hospitals’ revenue is directly linked with patient satisfaction, it’s crucial for hospitals to take a more proactive approach to fulfill their promise of delivering great care experience to their patients -- so that they can survive the stiffening competition. Modern patients (who are now ...

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Google My Business Listing Optimization For Doctors: A Guide

Google My Business (GMB) is a free and easy-to-use online tool that healthcare practices can utilize to manage their online presence across Google—including Search and Maps. Listing your practice information completely and correctly on GMB helps it appear more prominently on Google local search results. It often appears with some ...

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How to Handle Negative & Positive Patient Reviews… the HIPAA-Compliant Way

Even though online patient reviews have a critical role to play in the success of your healthcare practice, they don't work in solitude. They are a conversation initiated by one of your patients that asks for your participation to present your side on the matter. You would provide the final ...

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How Google Review Snippets Can Help You Acquire More Patients Online

Healthcare practices can drive higher patient acquisition from the Internet if they can ensure their practice appears on the first page of Google search results. While this statement is true, it doesn't always guarantee the expected results. After all, how many users/patients do you think will check every link on ...

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Online Reputation Management for Doctors: A Definitive Guide [Part Two]

Online Reputation Management Strategies for Doctors

How your patients will review your practice depends on how they feel during their visit. This means that to improve your online reputation, you'll have to start with improving patient experience at the practice level, then utilizing positive patient experiences to build a positive reputation ...

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