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Online Reputation Management for Doctors: A Definitive Guide [Part One]

As patients are increasingly turning to search engines and review sites for evaluating the quality of care, it's time that healthcare providers should also be there to provide the answers that patients are looking for. With a proactive reputation management, doctors can leave the right impact that will convince patients ...

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The Growing Role of Voice Search in Healthcare [How to Leverage It]

With voice searches projected to dominate about 50% of all online searches by 2020, it's essential for healthcare providers to adapt to the changes and advance their practice.Recent studies have suggested that voice searches conducted by patients are seeing consistent growth.According to a BrightLocal study, more ...

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RepuGen Celebrates 2 Years of Building a Positive Reputation for Healthcare Practices

May 23, 2018 marks the second anniversary of RepuGen. With that, RepuGen completes its two years of improving patient experience and reputation for medical and dental practices.2 years is small in comparison to the many milestones that we've achieved in such a short span of time. We are now ...

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RepuGen Is Now Fully Compliant with Google’s Review Policy Update

RepuGen’s review generation process is in full compliance with Google’s updated review policy. Now, on the Thank You page for positive, neutral and negative feedback, we will always show the review sites where the patients can click to post their review. With that, unhappy patients now also get an ...

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How to Earn Your Patients’ Trust with Caring Customer Service

Medical researchers have varied opinions when it comes to conceptualizing and defining patients’ trust.While a few theorists associate it with a patient’s set of expectations from their physician, there are others who believe that it depends on the confidence that patients have in their physician. However, the collective belief is ...

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