Category: Patient Experience (page 2 of 3)

Patients Value Personal Interactions with Their Providers: An Analysis of 7M Reviews Confirms

Non-clinical factors like time spent with providers, interactions with staff, ease of appointment, etc., are among the most important things that your patients take into consideration when reviewing you just after their visit. These are the findings of a sentiment analysis jointly conducted by the Healthgrades, and the ...

Continue Reading »

Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

The Right Way to Solicit Great Patient Reviews for Your Practice

Online reviews can certainly help convince patients in their decision making while selecting a provider or practice. In fact, studies suggest that online reviews are the sole deciding factors for more than one-third of patients. In that case, providers and practices cannot just sit back and wait for the reviews to ...

Continue Reading »

Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

Doctors: Inconsistent Online Listings Can Affect Your Patient’s Experience

Marketing your medical practice is the key element in maintaining your presence among other competitors while prospective patients are seeking medical help. This era of digital regime has given healthcare marketing new dimensions for brand building and enhancing their medical practice to the next level.There are various possible ways on ...

Continue Reading »

Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

Dealing with Unhappy Patients: How to Retain a Healthy Relationship

With a patient feedback system, you can retain your unhappy patients by providing them an opportunity to raise their voices (when feeling unheard), and resolve their issues in a creative manner for turning them into your promoters.Patients feel dissatisfied when their expectations with their healthcare practice/provider are not fully met. ...

Continue Reading »

Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

How Managing Negative Reviews Can Help Improve Patient Satisfaction

“This doctor is scum, a cheater! Visit him only if you want to get robbed for a pathetic treatment.”This is a snippet of a real review by a real patient on a well-known physician's review website – in the internet world things can sometimes get harsh.Where a bulk of positive ...

Continue Reading »

Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

Older posts Newer posts