Category: Online Review Management (page 1 of 2)

Your Healthcare Practice Needs Negative Reviews Too! Here’s Why

A few negative reviews are not always bad for your healthcare practice.On the contrary, they provide opportunities for building and nurturing a deeper level of relationship with your patients and improve the image of your practice as well (believe it or not).Healthcare providers intuitively know this fact, but perhaps it's ...

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How to Report Objectionable Online Reviews: A Guide for Doctors

This blog focuses on discussion regarding the most popularly used review websites for healthcare, what are their general terms and conditions regarding review reporting, and what's the process for that on each of these websites. Negative reviews do happen sometimes. The best way to tackle them is to respond ...

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How Managing Negative Reviews Can Help Improve Patient Satisfaction

“This doctor is scum, a cheater! Visit him only if you want to get robbed for a pathetic treatment.”This is a snippet of a real review by a real patient on a well-known physician's review website – in the internet world things can sometimes get harsh.Where a bulk of positive ...

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How to Actually Get Your Patients to Write a Review

It's not always easy to actually get your patients to write reviews. They may not find it worth considerable to share their positive thoughts about you with others. It's only by providing them with a very satisfactory treatment backed by a delightful patient experience that your request for writing reviews ...

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How Online Guest Reviews Affect Hotels’ Reputation

The hotel business relies on customer reviews and word-of-mouth promotion from guests who tell others about their experience. People who regularly travel like to figure out ways to maximize their experiences by researching hotels online.Part of the research involves looking for the best deals and another part involves reading guest reviews. ...

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