Category: Healthcare Reputation Management (page 2 of 6)

How to Handle Negative And Positive Patient Reviews [the HIPAA-Compliant Way]

Even though patient reviews have a critical role to play in the success of your healthcare practice, they don't work in solitude. They are a conversation initiated by one of your patients that asks for your participation to present your side on the matter. You would provide the final viewpoint ...

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Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

How Google Review Snippets Can Help You Acquire More Patients Online

Healthcare practices can drive higher patient acquisition from the Internet if they can ensure their practice appears on the first page of Google search results. While this statement is true, it doesn't always guarantee the expected results. After all, how many users/patients do you think will check every link on ...

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Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

How to Intercept Negative Patient Reviews to Improve Service Recovery

The idea of intercepting negative patient reviews has a positive intention of identifying and understanding patient issues as soon as they occur, and act immediately on fixing them – with a motive to regain the trust of dissatisfied patients (who wrote those negative reviews), and recover them as a patient.Negative ...

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Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

Your Healthcare Practice Needs Negative Reviews Too! Here’s Why

A few negative reviews are not always bad for your healthcare practice.On the contrary, they provide opportunities for building and nurturing a deeper level of relationship with your patients and improve the image of your practice as well (believe it or not).Healthcare providers intuitively know this fact, but perhaps it's ...

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Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

Patients Value Personal Interactions with Their Providers: An Analysis of 7M Reviews Confirms

Non-clinical factors like time spent with providers, interactions with staff, ease of appointment, etc., are among the most important things that your patients take into consideration when reviewing you just after their visit. These are the findings of a sentiment analysis jointly conducted by the Healthgrades, and the ...

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Ajay Prasad is a serial entrepreneur, a business strategist, and a healthcare marketing expert with almost three decades of experience. He is the founder and CEO of RepuGen. He has built this innovative reputation management software from scratch, incorporating multifaceted artificial intelligence (AI) which has allowed for rapid growth, maximum outreach and a 95% user satisfaction rate.

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