Tag: online reviews

Patients Value Personal Interactions with Their Providers: An Analysis of 7M Reviews Confirms

Non-clinical factors like time spent with providers, interactions with staff, ease of appointment, etc., are among the most important things that your patients take into consideration when reviewing you just after their visit. These are the findings of a sentiment analysis jointly conducted by the Healthgrades, and the ...

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The Real Reason Your Online Reviews Might Suck (Healthcare Edition)

As a practitioner, your (online) reputation is everything.Consider this:

    • 40% of people choose a doctor based solely on his/her online reviews.
    • 84% of people trust online reviews as much as personal recommendations.
The impact of your online reputation is immeasurable.If your ratings aren’t high, you’re losing out on new ...

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6 Ways to Collect Genuine Reviews from Your Customers

Customer feedback is one of the most important ways to learn how to grow your market. Listening to the people you are trying to serve is the clear path toward financial rewards. Here are six ways to get the most authentic feedback from your customers.

1. Suggestion Boxes

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Why Posting Fake Online Reviews Can be Detrimental for Your Business

Are you posting fake reviews online to hype your business? Ever since "reviews" became a buzzword for internet marketers, the concept of "fake reviews" has been a temptation among those trying to game the system.

Erica Johnson from CBS Marketplace, in a month long investigation found out ...

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