Tag: customer service

Your Local Business Needs Negative Reviews Too! Here’s Why

According to a study carried out by PowerReviews and Spiegel Digital and Database Center of Northwestern University, negative reviews have a positive impact on businesses as they help establish trust and authenticity. If your local business only has positive reviews online, you may be wondering why you are not getting calls ...

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11 Stellar Customer Service Stories You Need to Hear

The electronic age has seen customer service reach its lowest levels. However, there are still businesses that cherish the human touch and believe in keeping their customers first. We have brought 11 inspirational customer service stories from some of the top business brands out there that went out of their way ...

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