Tag: customer reviews

How to Intercept Negative Customer Reviews for Your Business

Sometimes it only takes 140 characters. Other times the reviews read more like hate-filled Facebook manifestos. And then there are the websites that specialize in star ratings. All provide platforms for customer reviews that can do significant damage. And that's why you need to get in front of them, intercept them, encourage ...

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6 Ways to Collect Genuine Reviews from Your Customers

Customer feedback is one of the most important ways to learn how to grow your market. Listening to the people you are trying to serve is the clear path toward financial rewards. Here are six ways to get the most authentic feedback from your customers.

1. Suggestion Boxes

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The Right Way to Solicit Great Customer Reviews for Your Business

Customer reviews certainly can help convince consumers to make purchasing decisions. In fact, it's becoming more influential than television advertising. At the same time you must guard against misusing customer reviews, since fake reviews are illegal and unethical.

Here are considerations to keep in mind when ...

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