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12 Simple Ways to Encourage Patients to Leave Great Reviews For Your Practice

What do your online reviews say about you?No, not about the quality of care you provide or the overall patient experience you deliver. What do they say about your connections with patients?Are you one of the fortunate physicians who is able to convince patients to write reviews about your healthcare ...

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How Reputation Management Can Improve Your Hospital’s Performance

Reputation management for medical groups, hospitals, or healthcare practices doesn't encompass only managing their online reviews and ratings.A second function of healthcare reputation management is to track the performance of your hospital and its staff by allowing to monitor your patients' experience during their stay in your facility. Tracking ...

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How Managing Negative Reviews Can Help Improve Patient Satisfaction

“This doctor is scum, a cheater! Visit him only if you want to get robbed for a pathetic treatment.”This is a snippet of a real review by a real patient on a well-known physician's review website – in the internet world things can sometimes get harsh.Where a bulk of positive ...

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How to Actually Get Your Patients to Write a Review

It's not always easy to actually get your patients to write reviews. They may not find it worth considerable to share their positive thoughts about you with others. It's only by providing them with a very satisfactory treatment backed by a delightful patient experience that your request for writing reviews ...

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Alan Ayers on Urgent Care Online Reputation Management and Improving Patient Experience [Q&A]

Get this: 72% of patients use online reviews as their first step in finding a new physician.I can't stress enough the importance of patient reviews for physicians and every single urgent care center (big or small) and how it can propel their growth. And, this directly affects their online reputation.

A ...

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