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11 Top Doctor Review Sites to List Your Practice [And Build Trust]

A great way to improve your health practice's reputation is to list your practice on doctor review sites. There are many medical review sites where you can list your practice. The sites get millions of visitors every month, which you can tap to be your patients. According to a recent survey, Continue Reading »

RepuGen Wins 2017 Rising Star and Great User Experience Awards from FinancesOnline!

We celebrated our one year anniversary of launching RepuGen this past month, a great milestone for us with 2000+ doctors onboard. Now It gives us immense pleasure to announce that RepuGen has also won the Rising Star and Great User Experience awards from FinancesOnline, one of the topmost ...

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How to Intercept Negative Customer Reviews for Your Business

Sometimes it only takes 140 characters. Other times the reviews read more like hate-filled Facebook manifestos. And then there are the websites that specialize in star ratings. All provide platforms for customer reviews that can do significant damage. And that's why you need to get in front of them, intercept them, encourage ...

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How to Increase Patient Retention By Improving Online Reviews

Your healthcare business relies on relationships with patients, so it's important to stay in touch with them to maintain their loyalty. One way to earn their trust besides quality performance is to ask for their feedback. Here are essential steps to improving online reviews, patient retention, and building relationships.

Step 1: Provide Excellent Customer ...

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17 Customer Service Lessons from Shep Hyken [In Tweets]

Implementing a customer loyalty program makes a good start for rewarding customers, but inevitably it's a better idea to reward customs all year round. This view is held by customer service guru Shep Hyken, who constantly gives helpful advice on Twitter. The following 17 tweets are some of Shep's most ...

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How Doctors Can Save Their Online Reputation and Flourish

Every doctor now gets searched online, as many patients and prospects base their choices on reviews. Since they make judgments based on what they discover online, it's imperative to know what's being said about you so that you can manage your online reputation. Even if you execute caution on what your online posts are, ...

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Why Doctors Should Pay Heed to Their Patient Reviews Online

With so many online review sites live across the Internet, it is very easy for anyone to find and assess a business, and doctors are no exception to it. Sites like ZocDoc, Yelp, WebMD or Healthgrades provide a platform for a patient to review a physician or a practice and ...

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How to Make Your Customers Trust and Fall in Love with Your Business

"Love all, trust a few, do wrong to none." These wise words were written by William Shakespeare almost 400 years before personal computers, the internet, and social media. But they are as relevant as ever--especially when it comes to converting and keeping customers. In today's internet age, you have got to make ...

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6 Ways to Handle a Miffed Employee Harming Your Business Reputation

They hide in cubicle shadows and have direct access to the C-suite. Their dispositions range from dour to downright disagreeable. There are more of them than you think, and those who exist can have an insidious effect on your company. They are the disgruntled, and they can harm your business’s reputation. According ...

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Ways to Get More Patient Reviews for Your Dental Practice

The goal of every dental office seeking more patients is to satisfy people so much that they tell others through word of mouth. But if you haven't reached that stage yet, then the next best strategy is for happy patients to encourage potential patients by posting positive reviews online. Here are ways ...

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